FAQs

General Race Information

When should I get to the park and ride locations if I want to take a shuttle to the start line?

We encourage all riders to be at the Park-n-Ride locations no later than 5:30 a.m. on race day morning!

Where can I find detailed race day instructions?

Detailed race day instructions can be found in the Race Weekend section of this website.  Also, by early September we will have a link to our Event Guide on our homepage, which will give you even more course information.

Are there Sunday Start Line corrals?

Yes, start line corrals will be used for both the Marathon and Half Marathon.  Your corral letter is based on the estimated finishing time you provided us on your registration form.  You may start with a slower corral than you have been assigned; however, you cannot start with a faster corral than you have been assigned.

Will there be official pace groups?

Yes, On Pace Race will provide group leaders to assist runners in achieving their goal time for the Marathon and Half Marathon.  More information can be found on our Training & Pacing page closer to race weekend.

Do I have to wear my MYLAPS timing tag?

Yes, you are required to wear your timing tag, which will be attached to the back of your race bib when you pick it up.  Simply wear your race bib on the front of your shirt.  Not only does this timing tag give us an accurate finishing time for you, but it also gives us a mechanism to find you on the course in case of an emergency.

What type of sports drink and energy gel will be available on the course?

Gatorade Lemon Lime Endurance Formula™ will be available at every water station on all Sunday courses.  GU Energy Gel will be available at 2 spots along the Sunday course (1 location for the half marathon), with a water station shortly after.

How long is the course open?

The course is open for 7 hours (course closes at 2:00 p.m.).

What kind of weather can I expect?

The average temperature at 7:00 a.m. is 46 degrees and at 12:00 Noon the average temperature is 60 degrees, but be prepared for any type of weather.  We will post weather updates on our home page as the race approaches so you can plan your race day weather strategy!

What happens in the case of inclement weather?

We have a contingency plan in place, which was developed by a group of medical and course officials, to be prepared in the case of unique emergency situations.  Rest assured that plans are in place in the case of inclement weather or any other emergency situation.

Is this a Boston Marathon qualifier?

Yes, our course is USATF certified and meets the requirements of a Boston Marathon qualifying race.

Where are the porta-potties and how many are on the course?

Over 150 Porta-potties will be located at the start line, on the course near every water station and at the finish line as well.

What COVID-19 protocols will there be for race weekend?

The health and safety of our participants, volunteers, spectators, community and staff will always be our #1 concern. It is important that we continue to provide positive experiences that help keep us all physically and mentally healthy.

As race weekend approaches, we will constantly monitor local, state, and federal guidance and listen to the advice of our many partners in the medical field.  Any protocol requirements that may arise will be communicated on our website and through social media, email and our app.

Participant Information

What happens if I become injured on the course?

We have 6 medical stations on the course at strategic locations.  We also have medical personnel on bicycles and mopeds.  In addition, a number of dedicated ambulances are situated throughout the course in case of an emergency.

Can my family and friends track my progress on race day?

Our race app is available in your App Store. Participant information will be loaded to the app in September.

Are dogs allowed?

Dogs (and strollers) are welcome in the Ascension 5k Run/Walk; they do not need to be registered.  For safety reasons, dogs and strollers are not allowed on the 10K or Sunday course.

Are skates, bikes or strollers allowed?

No unauthorized vehicles, skates or bikes are allowed on the course. The only bikes you will see are those ridden by Marathon medical teams.

Can I wear headphones?

We allow headphones but do not recommend the use of them for safety reasons.  We want you to be very aware of your surroundings at all times during the race.  If you do choose to wear headphones, please keep the volume level low so you are able to hear any participants or volunteers who may try to communicate with you during the event.

Do I have to race walk to be in the Half Marathon – Competitive Walk Division?

No! The only requirement is that you walk the entire 13.1 miles.  Walkers in the Competitive Walk Division will have the same rules as in the past when we had a PowerWalk or Competitive Walk.  If you would like to run/walk the 13.1 mile distance, you will want to register for the ThedaCare Half Marathon – Open Division.

Does the race provide transportation for relay runners?

No, usage of our Relay Buses has decreased over the years with participants preferring to arrange their own transportation with their team, family or friends.  It’s one more way to have fun and bond as a team.

When should I get to the finish line if I want to take a shuttle to the start line?

Due to parking concerns, we DO NOT have shuttles from the Finish Line – but do have shuttles just a 1/2 mile away in Downtown Neenah.  Start line shuttle buses will be leaving downtown Neenah continuously between 5:00 a.m. – 6:15 a.m. We recommend you arrive at the finish line no later than 5:30 a.m.  Many athletes recognize the convenience of having their car available to them just a 1/2 mile from the finish line and take advantage of our shuttle service. Please get there early to be certain you get to the start line on time.

Are there showers for participants after the race?

Yes! Free showers are available, courtesy of the YMCA of the Fox Cities, located in downtown Neenah. After the race take one of the continuous shuttles (YMCA vans) from Riverside Park to the YMCA. You can walk to your car in Downtown Neenah from the YMCA, take a shuttle back to Riverside Park, or take a shuttle back to the Start Line.

Appleton International Airport (ATW) $1000 Gift Certificate Official Promotion Rules

OFFICIAL PROMOTION RULES (the “Official Rules”)

 
VOID WHERE PROHIBITED OR RESTRICTED BY LAW. ALL UNITED STATES FEDERAL, STATE, AND LOCAL LAWS APPLY.
 
NO PURCHASE OR PHOTO PARTICIPATION NECESSARY TO ENTER OR WIN.
 
General Description:

The ATW $1000 AIRFARE GIVEAWAY (the “Promotion”) is conducted by the Community First Fox Cities Marathon (“Sponsor”) in partnership with Appleton International Airport / ATW (“Prize Partner”).

All entered participants unconditionally agree to and accept these Official Rules.

Promotion Period:

Wednesday, February 14th from midnight CST – September 19th at 11:59pm CST (the “Promotion Period”).

Eligibility:

The Promotion is open to entrants age eighteen (18) and over as of the drawing date, except where prohibited or restricted by law. Participants can only win one prize once per year. Sponsor, and its respective parent, subsidiaries and affiliated companies, retailers, sales representatives, dealers, distributors, licensees and the advertising, fulfillment, prize sponsors and other agencies involved in the development and administration of this Promotion and each of their respective officers, directors, employees, representatives and agents (collectively, “Promotion Parties”), and the immediate family members (spouses, parents, children, and siblings and their spouses) and household members of each (whether related or not), are not eligible to participate or win.

Registration:

ONE ENTRY PER PERSON. All entries must be received by September 19, 2024 at 11:59 CST (the “Registration Deadline”). By registering for the Promotion, each participant agrees to: release, discharge, defend and hold harmless the Promotion Parties from any claim or liability arising from or related to submitting a registration, and; to have their email address shared with the Prize Partner for marketing purposes. Participants may unsubscribe at any time from receiving promotional messages.

How to Enter:

NO PURCHASE OR PAYMENT OF ANY KIND NECESSARY to participate in the Promotion. Participants have the option to enter the Promotion by checking a box presented within the registration form of any event of the Community First Fox Cities Marathon. To enter the Promotion outside of the registration process, clearly print your full legal name, birthdate, mailing address, email address and phone number on a 3 inch x 5 inch postcard and mail it to: ATW Airfare Giveaway, Community First Fox Cities Marathon, 1575 Dresang Way, Neenah, WI 54956. Mail-in entries must be received at specified address above via United States Postal Service (USPS) delivery by no later than the Registration Deadline. Any mail-in entry that missing an official USPS stamp and postmark; mailed to an alternative address; deemed illegible or incomplete by the Sponsor or Prize Partner, or; does not comply fully with the regulations outlined within the Official Rules will be disqualified and not accepted.

Selection of Winners:

The winner (“Prize Winner”) will be selected by random drawing of all qualifying entries following the Registration Deadline. Prize Winner will be announced via official Community First Fox Cities Marathon social media channels prior to 11:59 p.m. on Saturday, September 21, 2024. See https://foxcitiesmarathon.org/ for a listing of official social media channels.
Prize Winner will also be contacted via email by the Prize Partner with details for claiming prizes.

If any Prize Winner rejects his/her Prize or in the event of non-compliance with these Official Rules and requirements, such Prize will be forfeited and an alternate Prize Winner will be selected from all remaining eligible entries.

Prizes and Approximate Retail Values (“ARV”):

One (1) $1000 airfare voucher will be awarded (the “Prize”).

No substitution, cash redemption, or transfer of Prize is permitted except at the Sponsor’s sole discretion. If a Prize, or any portion thereof, cannot be awarded for any reason, Sponsor reserves the right to substitute a prize of equal or greater value. All federal, state, and local taxes on the Prize, and all other costs associated with acceptance or use of the Prize are the sole responsibility of the Prize Winner. Arrangements for delivery of the Prize will be performed after Prize Winner validation. LIMIT ONE (1) PRIZE PER PERSON / EMAIL ADDRESS / HOUSEHOLD. At the Sponsor’s discretion, unclaimed Prizes may not be awarded. Prizes will be awarded provided they are claimed properly in accordance with these Official Rules.

The Prize consist only of the items described above. All expenses and incidental costs not expressly stated in the Prize descriptions above, including but not limited to, ground transportation, lodging, meals, incidentals, gratuities, baggage fees and personal charges at lodging are the responsibility solely of Prize Winner. Travel restrictions, conditions and limitations may apply. The Sponsor will not replace any lost, mutilated, or stolen tickets, travel vouchers, or certificates. The Prize Winner is responsible (at his/her expense) for ensuring that he/she has a valid required travel documentation. The Prize Winner must comply with all airline and security requirements.

Claiming Prizes/Releases:

The potential Prize Winner will be required to complete and return Sponsor’s Affidavit of Eligibility and Liability Form. Non-compliance with any of these Official Rules may result in disqualification and the Prize will be awarded to the next person selected by random drawing as described herein. If a potential Prize Winner is ineligible or declines the Prize, the Prize will be forfeited and the next person will be selected by random drawing as described herein. If the Prize Winner’s Affidavit of Eligibility and Liability Form is returned as undeliverable, or if the Prize is forfeited for any reason whatsoever, the Prize Winner will be disqualified, and the Prize will be awarded to the next person selected by random drawing as described herein. A potential Prize Winner is not a Prize Winner until his/her submission of notification materials is verified.

Release Form:

Prize Winner will be required to complete and return an Affidavit of Eligibility/Liability Release (including, where permitted, a Publicity Release) (the “Affidavit”) within seven (7) days of notification, and in any event before receiving the Prize. Failure to return the executed Affidavit within that time may result in forfeiture of Prize and random selection of alternate potential Prize Winner from remaining eligible entries. The Prize Winner will be subject to a verification process, to include the Prize Winner’s name, date of birth, address, phone number, email, and a photo of their valid driver’s license. If the Prize is valued over $600, the Prize Winner must also provide a social security number or taxpayer-identification number. Prize Winner is solely responsible for all taxes.

Publicity Release:

As a condition of entering, participants agree: (a) to release, discharge and hold harmless Promotion Parties their respective affiliates, subsidiaries, retailers, sales representatives, distributors, dealers, advertising and promotion agencies and the officers, directors, employees and agents of each of the foregoing, from and against any and all liability, loss, injuries or damages associated with participation in this Promotion or incurred with respect to the awarding, receipt, possession and/or use or misuse of any Prize, or the use of any photo, video or other entry; (b) that under no circumstances will a participant be permitted to obtain awards for, and the participant hereby waives all rights to claim (to the extent allowed by applicable law), punitive, incidental, consequential, or any other damages, other than for actual out-of-pocket expenses; (c) all causes of action arising out of or connected with this Promotion, or any Prize awarded, shall be resolved individually, without resort to any form of class action; and (d) any and all claims, judgments and award shall be limited to actual out-of-pocket costs incurred, excluding attorney fees and court costs. Except where prohibited, by accepting a Prize, Prize Winner grants permission for the Promotion Parties and their respective agents to use his/her name, video/photograph, voice and/or likeness, for advertising and/or publicity purposes in any and all media now known or hereinafter invented without territorial or time limitations and without additional compensation.

General Terms and Conditions:

The Promotion Parties shall not be responsible for any failed registrations or entries for any reason including without limitation those that are lost, late, damaged, delayed, incomplete, illegible, unreadable, or misdirected. Further, the Promotion Parties shall not be responsible for any electronic, network, and server failures or malfunctions, or other technical errors of any kind.

The Promotion Parties reserve the right to cancel the Promotion for any reason that they deem appropriate, including, without limitation, a computer virus, bug or other technical problem(s) that corrupts the administration or security or proper functioning of the Promotion. Should the Promotion be canceled prior to the Registration Deadline, notice will be sent to all participants.

The Promotion Parties reserve the right to amend these Official Rules and policies. Prize Winners of any Prize are solely responsible for all applicable federal, state, and local taxes. All participants agree that the Promotion Parties and any other representatives of any kind shall not be responsible or liable for damages or losses of any kind arising out of or resulting from an entry in this Promotion, acceptance, or use of a Prize or any other matter related to the Promotion, including, without limitation, claims based on property damage, personal injury and/or death, publicity rights, defamation or invasion of privacy.

By registering for the Promotion, participants and the Prize Winner agree and acknowledge that the Promotion Parties may use their respective names, images, and likenesses in connection with the Promotion, for advertising purposes, on their website or in future similar campaigns or Promotions.

By registering for the Promotion, participants will have their email address provided to ATW and promotional parties for marketing purposes. Participants may unsubscribe at any time from receiving promotional messages.

The Promotion Parties reserve the right, at their sole discretion, to disqualify any participant found tampering with the Promotion or violating these Official Rules. Any attempt by a participant to deliberately damage or undermine the legitimate operation of the Promotion is a violation of criminal and civil laws and should such an attempt be made, the Promotion Parties reserves the right to seek damages arising from such acts to the fullest extent of the law. If it is determined that the Promotion is compromised in any way, then, at its sole discretion, the Promotion Parties can cancel the Promotion. If any notification is returned as undeliverable, or if any participant violates these Official Rules, the participant will be disqualified. By entering the Promotion, each participant agrees to abide by and be bound by all decisions of the Promotion Parties relating to the Promotion, which shall be final and binding in all respects, including but not limited to the determination of the Prize Winner. If any portion of these Official Rules are found to be invalid, illegal, or unenforceable, for any reason, that portion shall be severed from the rest. The provisions of these Official Rules shall be construed and enforceable in accordance with the laws of the State of Wisconsin.

Sponsor & Prize Partner:

Sponsor – Community First Fox Cities Marathon, 1575 Dresang Way, Neenah, WI 54956
Prize Partner – Appleton International Airport, W6390 Challenger Dr., Appleton, WI 54914.

All comments, questions, and complaints regarding this Promotion should be directed to the Sponsor.

Registration Information

I am injured and no longer able to attend the event, can I get a refund?

No, we do not offer any refunds as stated on the registration form you completed.  This is a policy of our Board of Directors as well as a running industry standard. 

What are the minimum age requirements for the various races?

While our Marathon and Half Marathon do not have a minimum age requirement, please consult your doctor before starting to train for a long-distance event.  There is no minimum age requirement for the Relay, 5K Run/Walk, 10K, Kids Fun Run or Diaper Dash/Toddler Trot.

When can I pick up my race packet?

Packet pick-up times vary depending on the event. For more information, please visit the Expo page.

Kids Fun Run and Diaper Dash/Toddler Trot packets can be picked up at Fox Cities Stadium starting at 4:00 p.m. on the day of the event.

Can I have my packet mailed to me in advance?

Packets are being assembled several days prior to Marathon weekend and cannot be mailed out in advance. Packets are available for pick-up at the times listed above.

Is it mandatory to pick up my race packet?

Yes, it is mandatory to pick up your race packet.  It contains your bib number/timing tag and other important information about the race.  Remember NO TIMING TAG = NO TIME.

May someone else pick up my race packet for me?

Yes, if you are unable to pick up your packet, you may have a friend or family member pick it up for you.

May I pick up my race packet on race day?

Yes, but there is a $25 fee (pre-registration) or a $40 fee (race day morning).  Sunday Packet Pick-up will be in the Baehman Theater in the Communications Arts Center.  The best entrance is located behind Gear Check and is from 5:00 – 7:00 a.m. We STRONGLY encourage you to pick up your race packet at the Nutritional Healing Health & Wellness Expo on Friday, from 4:00 – 8:00 p.m. or on Saturday, from 9:00 a.m.  – 3:30 p.m.

May I register for the event on race day?

The only events that you are able to register for on race day (if participant cap space permits) are the Kids Fun Run and Diaper Dash/Toddler Trot on Friday, 10K Run/Walk and the 5K Run/Walk on Saturday.  

How do I transfer my registration to a different person?

Transfer Registration from One Person to Another

  • Participant to Participant Transfer/Sell registration to another person
  • Participants may sell their registration to another person if they are no longer able to participate
  • A $15.00 fee will be applied to the original registrant’s method of payment
  • All changes must be completed by 11:59pm on Thursday, September 19, 2024.  There are no exceptions.

How to Transfer the Registration to a New Participant, the Original Participant is to follow these steps

  • On the website, choose Register Now to log into your Run Signup account
  • On your profile, choose “My Registrations”, then “Manage Registrations” to begin the transition. 
  • Choose “Transfer to Someone Else” on the tool bar (desktop)
  • For mobile, click on the menu and click “Transfer to Someone Else” option
  • Enter the new Participant’s email address
  • Confirm your method of payment
  • The new Participant will receive an email from Run Signup to complete their registration.
Can I change events?
  • Participants are able to change from one event to another.
  • A $15.00 fee will be applied
  • All changes must be completed by 11:59pm on Thursday, September 19, 2024.  There are no exceptions.
  • When changing to a different event distance, the registrant will automatically pay the difference between these events (if the event is more in price).
  • No refunds are provided if the registrant is changing to a lesser priced event
How do I change events?
  • Go to www.foxcitiesmarathon.org
  • Choose Register Now to log into your Run Signup account
  • On your profile, choose “My Registrations”, then “Manage Registration” to begin the transition
  • Choose “Transfer Event” on the tool bar (desktop)
  • For mobile, click on the menu and click “Transfer Event” option
  • Click the green “Start Transfer”
  • Select the new event
  • Complete all questions and go through the registration process. Your answers from your original registration will not carry over.
  • Confirm Payment at the end if applicable

Post-Race Information

Where can I find race results?

Race results will be posted on our website and the app during the day of the race and will be updated continuously.  

Where can I find previous year’s race results?

Previous year’s race results can be found on our website by clicking on Awards & Results.

What are the award age divisions for each race?

To ensure that results are accurate before issuing awards, we will contact winners approximately 10 days after the event regarding their award.  Refer to the Awards & Results page for more information.

Kids Fun Run Information

What ages are suggested for the Kids Fun Run?

Here are the suggested ages based on each event:

  • Diaper Dash = For crawlers only, no walking allowed. No medals provided, but each registered participant receives a Goodie bag with a shirt and Huggies® products.
  • Toddler Trot = For early walkers. This is a mini obstacle course. No medals provided, but each registered participant receives a Goodie bag with a shirt and Huggies® products.
  • Mini Dash = Age 6 and under. This is a run/walk around the bases for 1 lap (home plate to home plate). Includes a Goodie bag, shirt, and medal.
  • ¼ mile = Age 7 and up. This is a run/walk around the outfield/warning track for 1 lap. Includes a Goodie bag, shirt, and medal.
  • ½ mile = Age 7 and up. This is a run/walk around the outfield/warning track for 2 laps. Includes a Goodie bag, shirt, and medal.
What does my child receive from participating?

All participants receive a Goodie bag with a shirt based on their event. For the Diaper Dash and Toddler Trot, children also receive Huggies® product. These events do not include a medal. This is based on one per registration.

For the Mini Dash, ¼ mile, and ½ mile children receive a Goodie bag with a shirt based on their event. They also receive a medal. This is based on one per registration.

All children who have registered receive on their bib, a ticket for free food and a ticket for a free milk carton. There is one ticket of each per bib per registrant.

I have pre-registered. Where do I pick up my child’s packet?

For pre-registered participants, packets are available for pick up only at the Fox Cities Stadium with gates opening at 4:00 pm on the day of the event. There is one Finisher package per registrant.

I am registering at the event. Where do I pick up my child’s packet?

All onsite registration packets and can be picked at the time of registration. Shirt sizes are based on availability. Gates open at 4:00 pm and there is one Finisher package per registrant.

Are games and food included with registration?

Yes, this is included. Each registrant receives a ticket on their bib for food and milk. Parents can tear off each ticket to receive each item. Each registrant receives a bib that includes the tickets.

Can I switch my child’s shirt size once I pick up the packet?

We cannot guarantee another shirt size will be available. Shirt orders are placed based on registration. We will certainly try to make an exchange if possible.

What are the shirt sizes available?

All shirts are 100% cotton. Sizes available are:

  • Diaper Dash and Toddle Trot = 0 to 3T
  • Mini Dash, ¼ mile and ½ mile = Youth Small, Youth Medium, Youth Large, Youth XL
What if my child loses me? What if I lost my child?

A lost child will be taken to the staffed Lost Parent Lodge (first base side), and an announcement will be made until the child is reconnected with parents.

If First Aid available?

Yes, this is provided by ThedaCare. First Aid is located at the Lost Parent Lodge and on the field during the events.

Can my child run more than one race?

Unfortunately no, as this is one event per child.

My child needs handicap accessibility, will they be able to participate?

Yes! We have the ability to make accommodations to have your child participate.

My business has a mascot, can they be included in the Mascot Run?

We would love to hear from you! Please contact us for more information.

My child’s school has a running club. How do they register as a club?

We would love to have them included! Your school can join the School Challenge. It is free and easy to do. Check out our School Challenge page.

Can we bring friends and family to watch?

Absolutely! The stadium has plenty of seating to watch. Purchased food and beverages are available for spectators.

Marathon & Half Marathon Pace Team Information

As an optional, FREE benefit of the Community First Fox Cities Marathon and the ThedaCare Half Marathon, Pace Teams will be offered at a wide variety of times, many of which mirror the Boston Marathon qualifying times. Experience Pace Team Leaders will help you reach your race day goals with the following finishing times:

  • Marathon: 3:20, 3:30, 3:40, 3:50, 4:00, 4:15, 4:30, 4:45, 5:00, 5:30, and Sweeper (stays with the last runner).
  • Half Marathon: 1:30, 1:40, 1:50, 2:00, 2:10, 2:20, 2:30, 2:40, 2:50, 3:00, and Sweeper (stays with the last runner).
Do I need to sign up to run with the Pace Team?

No! Just find your preferred Pace Team at your goal time prior to the start of the race. They will be wearing “Pace Team” shirts and holding signs. They will be lined up in order (fastest closest to the start). Introduce yourself and have a great time!

How are the Pace Team Leaders selected?

All of our Pace Team Leaders are carefully selected because of their experience of running many marathons and half marathons around the country. The majority of Pace Team Leaders are local participants or leaders who know the Fox Cities Marathon. All pacers have run more than 10 full and/or half marathons.

What Pace Team should I be with?

It’s very important not to start out too fast in your race and proper race, to some extent, should be based on your actual previous performances. Visit the Pace/Time/Distance calculator at
MarathonGuide.com.

How will the Pace Team Leaders be running the race?

Pacers will be running ‘even splits’ as it is the most effective way to achieve your race day goal.

What will my Pacer do at water stations throughout the course?

Ask you specific Pace Team Leader prior to the race start. Generally speaking, pacers will slow through each water stop.

If I join a Pace Team, do I need to stay with them the entire race?

No, feel free to go ahead (if you’re feeling good) or back off (if it’s not your day).

Selecting the Right Pace Team

Selecting the right pace for you is the most important factor in determine your race day experience. Selecting your pace should be based on the following factors:

  • Recent race performances within the last year (10k, half marathon, marathon)
  • Training runs – how far was your longest run? Were you consistent in completing your longer runs?
  • Injuries – have you had any recent injuries that might have compromised your training in recent weeks/months?
  • Race Day weather forecast – don’t forget weather can also play a factor in what pace you may be able to maintain.

To view a chart which estimates your predicted race finish, visit the Pace/Time/Distance calculator at MarathonGuide.com.

Pace Teams Tips, Do’s & Don’ts

Read below for additional information that might be useful in helping make your race day experience a memorable one!

  • Pick up your race packet the day before the race at Packet Pick Up.
  • Set all of your race day items out the night before (shorts, shoes, bib, shirt, etc.) to make sure everything
    goes smoothly on race morning.
  • Allow yourself additional time getting to the Start Line – expect traffic, lines for parking, and lines for the
    restrooms.
  • Make sure you are in the right group. When in doubt, pick the slower Pace Team as you do not want to
    over-extend yourself early as you will pay for it later.
  • Do not run ahead, stay with the group and trust your Pacer (especially the first half of your race).
  • Remember the Pacer’s objective is to get to the Finish Line at the pace time selected. They will not be
    able to attend to all individual’s needs.
  • If something unexpected happens – don’t panic. Things happen such as, having to use the restroom or
    falling off your pace for a couple of miles… it’s a long race but there is plenty of time to get back on
    target.

Sure-Dry Shout Out Board Video Submission FAQ

(Source: MTEC Website)

What is this?

This is for submitting “shout out” videos of encouragement which will play when participants pass the video board on the course. You can record a video for your friend, coworker, relative, etc.

Here is an example of the participant experience.

What are some ideas for messages to record?
  • You did great, way to finish!
  • Way to go, I’m so proud of you!
  • We knew you’d do great, congrats!

We do recommend using your participant’s first name in your video. This will help attract their attention as they pass the video board. You may tell them in advance to expect a video, or leave it as a surprise.

How do I record a video?
  1. Visit https://www.mtectiming.com/ShoutoutVideo/FoxCities2023/VideoUpload.html
  2. When you visit the site, you must give it permission to access your camera in order to record a video. The site will only have permission to record while it is open.
  3. Search for a participant by name and select them from the search results. Only registered participants will appear in the search results.  For relay teams, search by participant name and not team name. 
  4. Choose “Record”.
  5. You will be shown a live image from your device camera.  Select the red record button to record your 5-10 second message. 
  6. When you finished your message, stop recording.  Select Retake to re-record, or Use Video to continue.
  7. Choose the green “Upload” button to upload your video.  
  8. You will be shown a submission confirmation page. 
Where will the video play?

The video will be played on the Sure-Dry Shout Out Board located at Arrowhead Park in Neenah, before miles 25 for the Full Marathon and 12 for the Half Marathon. 

Who can I submit a video for?

You can record a video for anyone participating in the full, half or relay marathons. To see what their experience will be like as they pass the video board click here. 

Note: By submitting a video, you agree that Fox Cities Marathon may use the video for future race promotions. 

When will the video play?

Videos will be triggered when the participant crosses timing system mats prior to the video board. 

Because there may be many participants with submitted videos passing the board simultaneously, it may not be possible to show everyone’s video.  

How do I find my participant?

Search by last name or full name.  You can also search by partial name.  

What if I cannot find my participant in the list?

Participant data is being updated as new registrations and changes are received, it might take a few days for recent entries to show up in the search, please check back. 

Can multiple videos be submitted for one participant?

Yes, although they may not all be played back. Priority for playback will be for participants who haven’t had a video played yet. If time allows, multiple videos may be played for one participant.

How long does the video need to be?

The recording must be 5 to 10 seconds long. This gives long enough to get your participant’s attention, but not so long that other videos don’t have time to play.

Will someone be reviewing the video I submit?

Yes, the Fox Cities Marathon staff will review all videos submitted. Any video with foul or offensive language or show anything that’s deemed inappropriate will not be shown on race day.

Until what date can I submit a video?

Video submissions will be accepted until Saturday, September 21 at Noon CDT.  

Will the videos be available online or elsewhere after the event?

No. The videos will only be played at the event when the participant passes the video board, if there is a time slot available. They will not be available online before/after/during the event.

Do I have to record the video on the website? Can I record it elsewhere and upload a file?

Videos must be recorded using the submission website.  In order to control video length, quality, format, etc. we can’t accept uploaded video files.

What can I use to record my video?

Both iPhone and Android are supported, although you may need the most updated version. 

Safari is not currently supported.